Bulk water services provider Rand Water has assured that the water it supplies is safe to consume, categorically dismissing claims suggesting otherwise as false and misleading.

The utility was responding to a WhatsApp audio clip circulating on social media claiming that water in the Vaal dam had been “poisoned” and that tap water should be boiled prior to consumption.

Rand Water pointed out that following abstraction from the Vaal dam, the raw water undergoes a comprehensive treatment process before being supplied to consumers.

“Vigorous and continuous testing is conducted on both the raw water and the treated bulk water prior to distribution to consumers, including municipalities.”

Further, recent water quality results confirm that Rand Water’s treated bulk water supply fully complies with the South African National Standard for Drinking Water (SANS 241).

Rand Water remains committed to protecting the health of consumers and can confidently confirm that consumers may continue to safely drink water directly from the tap.

Should any bulk water-related matter arise, Rand Water will communicate formally through its official communication channels.

“Customers and residents are encouraged to rely on Rand Water’s verified platforms for accurate and credible information regarding drinking water quality.”