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The Gautrain Management Agency (GMA) has scooped the prestigious 2024 Most Innovative Knowledge Enterprise (MIKE) South Africa Gold Award. The award recognises GMA’s exceptional efforts in harnessing its collective knowledge and expertise, leading to better decision-making, innovation, and competitive advantage. 

The MIKE Award is one of the highest accolades in the Knowledge Management field and recognises organisations across the world that demonstrate excellence in knowledge management and innovative practices. As a Southern Africa Gold MIKE winner, GMA is eligible to compete for the Global MIKE Award against winners from other parts of the world. The Global MIKE Award ceremony will be hosted in Bangkok in March 2025.

Knowledge Management is described as the strategic process of organising, creating, using, and sharing collective knowledge and expertise within an organisation. Knowledge Management and innovation go hand in hand, and effective Knowledge Management at a team and organisational level can catalyse impactful innovations to reach new heights.

“In the fast changing business world of today, innovation is a necessity for survival, growth, and success. The MIKE Award is a source of great pride for GMA and speaks to our knowledge-sharing culture which is a catalyst for innovation, productivity, and a dynamic work environment,” says Tshepo Kgobe, Gautrain Management Agency Chief Executive Officer. 

GMA’s primary mandate is to​ oversee the Gautrain Project, and act on ​​behalf of the Gauteng Provincial Government in managing the relationship between the province and the concessionaire. Since the launch of the Gautrain rapid rail link project 14 years ago, the transit system has maintained high levels of operational efficiency. GMA has also matured into a Centre of Transport Excellence for the province and assists the Department of Roads and Transport with a number of transport and rail-related projects.

According to Kgobe, the culture of knowledge sharing is not only within the GMA but extends outside the Agency through key knowledge partnerships, particularly with the academic community. GMA has a collection of case studies highlighting exceptional learnings in various subject fields including construction, environment, communication, technology, governance, and finance. International Business Schools such as Bentley University use these case studies as learning and teaching material for students. Furthermore, Gautrain case studies have been published on Ivey Publishing, one of the world's leading producers of management case studies. 

Locally, GMA has partnered with the University of Pretoria's Gordon Institute of Business Science (GIBS) and the University of Witwatersrand (Wits) Business School with the aim to drive action and create impact through knowledge management and thought leadership in the transport sector. GIBS Business School has also recognised GMA’s excellence in knowledge management and innovation, the Agency is a nominee in the category, ‘Making business healthier: Trend Setter,’ the winner will be announced at the GIBS Client Award Dinner taking place on the 22 November 2024.

“At GMA, our knowledge is our gold. Effective Knowledge Management assists us to collaborate, access important information, solve problems, and drives business success,” Kgobe concluded.

Issued by Gautrain Management Agency