- CPIA Africa, July 2025: Policies For Better Service Delivery4.76 MB
In 2024, public protests emphasised the urgent need for reforms in service delivery, focusing on efficiency and social justice amid tight fiscal conditions. The latest CPIA report notes that, despite a stable overall score, essential services must be strengthened for inclusive and sustainable growth.
It highlights the need for government mobilisation to address the needs of the African population in the face of limited external financing. While short-term economic improvements are noted, public dissatisfaction remains, underscoring the necessity for efficient service delivery.
Report by the World Bank Group
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